Sales Associate APPLY NOW
GENERAL JOB DESCRIPTION
Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store's visual appearance to high standards.
Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store's sales goals, while keeping a clean work environment and occasionally completing other tasks like labeling products and making candles.
DUTIES AND RESPONSIBILITIES
Greets customers and makes them feel comfortable.
Interacts with customers, offering assistance and responding to queries about products and purchases.
Provides recommendations according to customer needs or preferences. Willing to learn and understand products and make recommendations. Introduces promotions and new products to customers.
Operates cash register and handles cash payments and credit card processing. Handles refunds, exchanges and returns
Documents sales by updating customer records.
Maintains a clean workplace and assures products are placed properly. Keeping the dishes clean, wiping down counters, sweeping and mopping the floors, cleaning windows and other displays.
Completes daily tasks and stays busy by labeling products, pricing items, filling online orders, and creating candles and other products as needed.
Maintains a professional appearance and holds respect for customers and co-workers.
QUALIFICATIONS FOR THE JOB
Education:
N/A
Experience:
Experience in sales is a plus. Experience in cleaning is a plus.
KEY COMPETENCIES
Computer skills/ Register Math/Counting money
Lifting items and moving boxes Customer Service
PHYSICAL REQUIREMENTS
Lifting and moving items, Carrying trash to the dumpster, Sweeping and mopping floors, Unloading materials and putting them away.